- Posted on
Sun Apr 27, 2014 2:19 pm
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Since ][e
offline
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- Posts: 26
- Joined: Feb 15, 2005
- Location: Great Lakes
I had not experienced this issue for a long time, but it just happened again. I'll describe when it happened, and how I resolved it -- just for the record.
I've used Indigo since version 1, and now I'm running Indigo 6 Pro on a dedicated, always on an elderly Mac Mini running Mac OS 10.8. I use the current version of Indigo Touch on both an iPhone and an iPad (WiFi only), most frequently within my house via my home WiFi network, but I do have an active goPrism connection as well. On a recent trip 1,000 miles from home, I tried to check the status of certain devices at home via the iPhone (3G) and then the iPad on a hotel WiFi network. Both immediately and continuously returned the "malformed packet" message. I tried reconnecting via goPrism on both devices, but still received the same message. I shut down and restarted Indigo Touch on both devices , and then I deleted and reinstalled Indigo Touch on both devices, but no change in result. When I got home, I tried connecting with both devices and got the same "malformed" message. I could not connect via WiFi or goPrism. I then checked for Indigo 6 updates for the Mac Mini, downloaded the current version and replaced my Indigo 6 with the current version. When I restarted Indigo 6, Indigo Touch immediately began working on my iPhone, but not on the iPad. I deleted Indigo Touch and reinstalled it on the iPad, and it immediately began working correctly.
I strongly suspect that if I had just restarted Indigo 6 on the Mac Mini (instead of installing the current update first) everything would have been back to normal from within my house, at least on the iPhone. I still need to do some testing with the iPhone out-of-range of my home network, and perhaps develop a way to remotely force the Mac Mini to restart when I'm away from home. I'd like to figure out what causes the XML packets to malform when I go away . . .