Discounted Smarthome products and a Caveat Emptor
First the discount...
While searching for some electronic parts I found a nice little site called SafetyEd
. They sell a number of Smarthome products
at around a 20% discount off the Smarthome price (and others at full price). It turns out they are a Smarthomepro dealer and the orders are actually fulfilled directly by Smarthome. Not a bad deal, and worth checking out.
Now the Caveat Emptor...
I received the products I ordered with no problems. I then checked out the Packing Slip/Invoice from Smarthomepro (which was in the box) and took a moment to read their return policy, where I found this:
Returns for refunds, whether returned as non-defective or defective, will be charged a 15% restocking fee.
I have NEVER heard of a vendor charging a restocking fee on a defective item. In fact, a defective item is, hopefully, not restocked, it should be returned to the manufacturer. IMHO, this amounts to profiting on the sale of defective products. (Note, there is no fee if a store credit is taken. But, the credit goes to SafetyEd, not you!)
So, you decide, is 5% off worth exposing yourself to a return policy that would make Scrooge smile.