Hey,

Been trying since last night to get my control pages to fully load thru Prism. I say fully because the text loads just fine,
but no images. I previewed the pages from Indigo in Safari and all loads fine. I've tried many different browsers,
iPods and iPads with the same no load result. Any ideas?

Forgot to mention the pages also load fine from iPod touch.

Thanks,

Carl

I'm not seeing any issue. Is it still not working?

Yep, just tried it again on a number of machines and it's still just loading the text, no images.
Curious how that's even possible.

Carl

Have you tried:

1) totally turning off your OS X firewall

2) restarting your Mac

I've always had the firewall turned off. I did try a fresh boot but no go.

Press the settings button inside Indigo Touch. What version of Indigo Touch does it show?

It's 1.6.0 but control pages load just fine in both my iPod and iPad.

Carl

Very strange, since GoPrism just reflects all the Indigo Web Server traffic (it doesn't differentiate between HTML and images at all).

Are there any errors in the Event Log?

No, nothing unusual at all in the event log.

Again, the control page preview in the Indigo editor loads perfectly in Safari.

I just noticed in the status bar across the bottom of the Safari page showing
it's continually counting up trying to load the elements. It seemingly just keeps
going up til you close the page.

Hi Carl,

Do the icon images on the main page load correctly (the Devices lightbulbs, Actions gears, etc.)? That is, do all images fail to load or just the ones on graphical Control Pages?

What happens if you access it via GoPrism but use HTTP instead of HTTPS in the URL?

ckeyes888 wrote:I just noticed in the status bar across the bottom of the Safari page showing
it's continually counting up trying to load the elements. It seemingly just keeps
going up til you close the page.

That likely isn't the problem. The Control Pages use AJAX polling to automatically provide updates to controls, so depending on the browser it can show that it is continuously loading like that.

The icons on the original read me control page all seem to load correctly.

Sorry, tried that using just http:// with the same result..no images.

I think we'll have to take this one off-forum to troubleshoot. Send me an email at indigo-support AT perceptiveautomation.com.