Hello, all. Helping a client, yesterday we performed a nuke & pave on his Mac MIni running macOS Sonoma 14.1.1. We reinstalled and licensed Indigo, copied over the existing database and selected it. Within 60 seconds, everything was normalized, Indigo was happy, Alexa voice integration working perfectly.
Overnight we started receiving Reflector down messages in Indigo logs and Amazon voice integration broke.
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Error Unable to authenticate with IndigoDomo.com (server might be down temporarily for maintenance).
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Error reflector connection test failed: unable to connect to server
Warning reflector reconnection scheduled in 5 seconds
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Nov 10, 2023 at 3:09:11 PM
Alexa Warning Your reflector isn't available - you won't be able to use Alexa until the reflector is operating correctly.
Regarding the client's Indigo reflector, it is working. We go to
http://localhost:8176/index.html and login and see the instance. We go to the web reflector and log in, etc.
We checked the Indigo Smarthome Skill in the Alexa app on the phone and we found it needed to be enabled or authorized.
We went to client's Indigo account page, saw the authorization we granted earlier.. We revoked the authorization. (We didn't touch anything about APIs, etc.).
Went back to Alexa app, tried to enable the skill and got the Application Authorization Error in the attachment.
We restarted the iPhone, came back to Alexa app, tried to enable the Indigo Smarthome skill and continue to get this Application Authorization Error.
Just as a test, on my own Indigo setup, I revoked my own authorization for Alexa, removed the Indigo skill, and was able to re-enable it successfully by signing in. But in my client's case, we are stuck at the pink Application Authorization Error.
Will be following this thread for next steps.
Thank you.