- Posted on
Mon Oct 11, 2021 12:41 pm
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billorav
offline
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- Posts: 24
- Joined: Jun 24, 2015
Sorry for the late reply. I had 2 more Ecobee devices with different names show up in the device list. I deleted one and it wiped the Master Bedroom Ecobee device and the 2 ghost devices. Also lost triggers and had to rebuild the control page. I think all is well for now. Not sure how this happened but this thermostat was falling off the cloud, off and on for several weeks now, and I would have to force it to go back on WIFI. We have 4 Ecobee thermostats and this (troubled one) is using DHCP now and I will put it back to a static IP address on our router to see if that helps. Also will check the firmware.
Thanks,
Bill