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jholcomb
Joined: Jul 26, 2008
Posts: 17
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 Venstar 1 day thermostat insteon adapter reliability Is anyone else seeing reliability issues with this adapter? I have to frequently unplug/plugin the adapter when it becomes non-responsive to Indigo.
Also, hitting Refresh All in Indigo sometimes only refreshes the temp, not the set points. I have to refresh all multiple times to get the full state.
I have two adapters in use, one on each floor.
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| Mon Sep 08, 2008 12:36 pm |
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jay (support)
Site Admin
Joined: Mar 19, 2008
Posts: 6659
Location: Austin, Texas
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I've had one for about 5 months and have had to reset it once because of behavior just like you explained.
jay
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| Mon Sep 08, 2008 1:00 pm |
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dduff617
Joined: Jul 05, 2006
Posts: 186
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i have two of them. i use them a fair amount. i have not seen any issues and have never reset or unplugged either of them.
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| Mon Sep 08, 2008 3:55 pm |
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DPattee
Joined: Jan 14, 2004
Posts: 391
Location: Redmond, WA
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For what it is worth, it seems like the Venstar is the single most delicate X10 or Insteon device I've ever had. Even the slightest amount of interference causes it to fail an update.
_________________
Proud owner of an Indigo-based, Phlink, EvoCam, & custom app-supported super house!
http://blog.x-caiver.com , http://www.xadatechnology.com
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| Mon Sep 08, 2008 4:25 pm |
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jholcomb
Joined: Jul 26, 2008
Posts: 17
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Anyone have their devices set to auto-poll in Indigo? Since the adapter only sends out changes occurring at the thermostat every 15 minutes, I had tried setting mine to auto poll every 5 minutes. I'm going to try turning this off for a few days to see if it helps.
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| Mon Sep 08, 2008 4:27 pm |
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jholcomb
Joined: Jul 26, 2008
Posts: 17
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DPattee wrote:For what it is worth, it seems like the Venstar is the single most delicate X10 or Insteon device I've ever had. Even the slightest amount of interference causes it to fail an update.
Is it more accurate to single out Venstar (thermostat) or SmartHome (adapter) in this case? The two certainly work together to perform a function, but I would think the adapter is more likely the culprit.
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| Mon Sep 08, 2008 4:30 pm |
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matt (support)
Site Admin
Joined: Jan 27, 2003
Posts: 11692
Location: Texas
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FYI, I have a single Venstar + adapter and have never had it lockup. When testing Indigo's polling of it, I ran it for a couple of days polling it every few minutes (5, I think). Mine is set to poll every 15 minutes currently.
Have you had both of them lock up or just one of them?
You might try moving your AccessPoint RF around to other outlets to see if that helps.
Regards,
Matt
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| Mon Sep 08, 2008 4:40 pm |
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jholcomb
Joined: Jul 26, 2008
Posts: 17
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support wrote:Have you had both of them lock up or just one of them?
The last lockup I experienced, both devices were unresponsive. But I think the upstairs adapter locked first followed by the downstairs adapter later.
Did you run into issues with more frequent polling?
I'll try moving the access point around again.
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| Mon Sep 08, 2008 4:47 pm |
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matt (support)
Site Admin
Joined: Jan 27, 2003
Posts: 11692
Location: Texas
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jholcomb wrote:Did you run into issues with more frequent polling?
Nope. I think maybe there were a couple of poll failure messages, but no lockups at all.
Matt
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| Mon Sep 08, 2008 4:50 pm |
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