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Lamplinc cycles on/off continuously after power failure

PostPosted: Thu Sep 28, 2023 1:07 pm
by ipswich-clam
We had a brief power failure with possibly a surge (just guessing about the surge) when power returned.

One Lamplinc that worked perfectly before now cycles on and off over and over again. Indigo log just shows

"lamp 3" on
"lamp 3" off
l"amp 3" on
"lamp 3" off


over and over.

I tried a factor reset but no luck. I guess the Lamplinc may be toast, but does anyone have any suggestions before I get rid of it and replace it?

Re: Lamplinc cycles on/off continuously after power failure

PostPosted: Thu Sep 28, 2023 2:25 pm
by matt (support)
If a factory reset doesn't help, then I think the hardware has malfunctioned and it'll have to be replaced.

Re: Lamplinc cycles on/off continuously after power failure

PostPosted: Thu Sep 28, 2023 3:37 pm
by jalves
I've occasionally had that happen with one of my lamplinc devices. I think it got into a loop between the device and indigo somehow. I went to the device in Indigo and turned off communications, which stopped the loop. Turned it back on and the device functioned normally.

Re: Lamplinc cycles on/off continuously after power failure

PostPosted: Fri Sep 29, 2023 6:20 am
by ipswich-clam
jalves wrote:
I've occasionally had that happen with one of my lamplinc devices. I think it got into a loop between the device and indigo somehow. I went to the device in Indigo and turned off communications, which stopped the loop. Turned it back on and the device functioned normally.


Thank you, I think that may have worked!

Re: Lamplinc cycles on/off continuously after power failure

PostPosted: Mon Oct 02, 2023 10:29 am
by WagnerOne
I had an old insteon wall switch doing this recently too. Resetting it and/or other fiddling seemed to help for a while, but it got progressively worse and I had to replace it.