Last update messed up KPLs

[matt (support)]

It is hard to 100% rule out Indigo of course, but based on the scenario (Indigo doesn't send that command unless you press the SET button AND the firmware of your KPLs don't even support remote setting of the button configurations) AND based on the fact that no one else has reported the problem it seems very unlikely.

For what it's worth, when I upgraded from v4 to v5 all my 8 button KPL's show as 6 button in the device dialog. I assume that's because of the old (i1) engine.

Picture 1.png (90.57 KiB) Viewed 1754 times

I didn't have any of the problems of button actions getting messed up that the OP had. All my buttons work as in v4.

Time to upgrade ALL my KPL's. OUCH!

Time to upgrade ALL my KPL's. OUCH!

which if that's the case, ouch, that's a very expensive 2 year upgrade cycle.

[matt (support)]

Yeah, it is possible that those older KPLs don't report back to Indigo their correct button configuration when Indigo does the sync. I thought they did, which is why in the UI shows the button config setting even though it is not remotely editable (which is why we disable the SET button). But I might be wrong on that, in which case the button configuration showing 6 in Indigo should just be ignored.

If that is the case, then I'm not sure exactly what the problem is and we'll need more details on:

All the buttons other than the main, no longer work as they once did, be they setting off action groups, or in one case are always just to turn on an action group and therefore should never remain lit, etc, etc...any thoughts?

That is, are the problems that the links shown in the link editor are no longer correct? Or is it something else? It isn't at all clear to me exactly what kpfriedberg is seeing. The more specifics the better.

Resetting to factory default doesn't help, and now I have these uneditable, unknown links....

[matt (support)]

Try: 1) Factory reset the module "Family Room Main Lights", 2) perform a Define and Sync of it, 2) copy/paste the contents of the Event Log window into a reply so we can see what is occurring.

Also, after that is complete, take another screen capture of the Manage INSTEON Device Links dialog for that device (to see if it is different).

Try: 1) Factory reset the module "Family Room Main Lights", 2) perform a Define and Sync of it, 2) copy/paste the contents of the Event Log window into a reply so we can see what is occurring.

Also, after that is complete, take another screen capture of the Manage INSTEON Device Links dialog for that device (to see if it is different).

This is exactly what I did...and that screenshot is the after step 2 above...

here is the log output...

Code: Select all

PowerLinc                       Linking - entered discovery linking mode (240 seconds)
  PowerLinc                       Linking - syncing PowerLinc links (address 13.AF.AA)
  PowerLinc                       Linking - . . adding: INSTEON plc link to controller 10.00.FE, flags 03, group 01, data 00 00 FF
  PowerLinc                       Linking - sync complete
  PowerLinc                       Linking - sending engine version request to 10.00.FE
  PowerLinc                       Linking - PowerLinc links updated
  PowerLinc                       Linking - received engine version 00 from 10.00.FE
  PowerLinc                       Linking - sending id request for device information to 10.00.FE
  PowerLinc                       Linking - received id request response from 10.00.FE
  PowerLinc                       Linking - initializing remote device "Family Room Main Lights" (address 10.00.FE, firmware version 2D)
  PowerLinc                       Linking - .  reading: configuration settings
  PowerLinc                       Linking - . . . read: configuration settings 00, keypad in 6 button mode
  PowerLinc                       Linking - . . . read: default on brightness 80%, ramp rate duration 0.1 seconds
  PowerLinc                       Linking - initialize complete
  PowerLinc                       Linking - device "Family Room Main Lights" properties updated
  PowerLinc                       Linking - syncing remote device "Family Room Main Lights" (address 10.00.FE, firmware version 2D)
  PowerLinc                       Linking - syncing all links
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 01, data FE 1F 01
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 02, data FE 1F 02
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.03, flags E2, group 03, data FE 1F 03
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 04, data FE 04 04
  Error                           resending previous command (reply mismatch)
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 05, data FE 1F E2
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 03, data FE 1F 03
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 07, data FE 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 01, data FF 1F 01
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 08, data FE 1F 08
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 04, data FF 1F 08
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 17.74.E6, flags E2, group 08, data FE 1F 08
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 03, data FF 1F 05
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.70.25, flags E2, group 05, data FE 1F 05
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 05, data FF 1F 03
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 02, data FF 1F 01
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 11.71.80, flags A2, group 01, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 11.71.83, flags A2, group 01, data FF 1F 06
  PowerLinc                       Unexpected command 02 00 (flushing)
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.25.C3, flags E2, group 05, data FE 1F 05
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.71.80, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 11.65.C3, flags A2, group 01, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.14.83, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.71.83, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.65.C3, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 06, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 10.05.34, flags A2, group 07, data FF 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 10.04.77, flags A2, group 07, data FF 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 10.04.77, flags E2, group 07, data FE 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 10.05.34, flags E2, group 07, data FE 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 10.05.34, flags A2, group 06, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 10.05.34, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 04, data FF 1F 08
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 10.05.34, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 1
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 2
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 3
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 4
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 5
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 6
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 7
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 8
  PowerLinc                       Linking - comparing local and remote links
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 01
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 17.74.E6, flags E2, group 08
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 03
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.70.25, flags E2, group 05
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 05
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 02
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.71.80, flags A2, group 01
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.71.83, flags A2, group 01
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.71.80, flags E2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.65.C3, flags A2, group 01
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.71.83, flags E2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.65.C3, flags E2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.05.34, flags A2, group 07
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.04.77, flags A2, group 07
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.04.77, flags E2, group 07
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.05.34, flags E2, group 07
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.05.34, flags A2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 04
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.05.34, flags E2, group 06
  PowerLinc                       Linking - . .  found: link with duplicate address and group number 13.AF.AA group 04 (deleting remote link)
  PowerLinc                       Linking - . .  found: link with duplicate address and group number 10.05.34 group 06 (deleting remote link)
  PowerLinc                       Linking - compare complete
  PowerLinc                       Linking - . deleting: INSTEON dev link to controller 13.AF.AA, flags A2, group 04, data FF 1F 08
  PowerLinc                       Linking - . deleting: INSTEON dev link to responder 10.05.34, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - sync complete
  PowerLinc                       Linking - device "Family Room Main Lights" links updated
  PowerLinc                       Linking - exited linking mode

[matt (support)]

Your Event Log shows that the Factory Reset of "Family Room Main Lights" didn't take. It can be very tricky to factory reset those modules. If the factory reset had worked, then there would be no links in the module, but the log clearly shows it is reading links out of the module.

Your Event Log shows that the Factory Reset of "Family Room Main Lights" didn't take. It can be very tricky to factory reset those modules. If the factory reset had worked, then there would be no links in the module, but the log clearly shows it is reading links out of the module.

ok so how does factory reset work? that said, the unknown device links in the manage dialog box would be unaffected by a hardware factory reset no?

Tried redoing factory reset again (air gap, wait 10 secs, then press in for 3 secs)

event log of define and resync, i assume the 'match' lines indicate it did not take again...

Code: Select all

PowerLinc                       Linking - entered discovery linking mode (240 seconds)
  PowerLinc                       Linking - received module button pressed from 10.00.FE
  PowerLinc                       Linking - exited linking mode
  PowerLinc                       Linking - entered discovery linking mode (240 seconds)
  PowerLinc                       Linking - syncing PowerLinc links (address 13.AF.AA)
  PowerLinc                       Linking - . . adding: INSTEON plc link to controller 10.00.FE, flags 03, group 01, data 00 00 FF
  PowerLinc                       Linking - . . adding: (not added -- probably already exists)
  PowerLinc                       Linking - sync complete
  PowerLinc                       Linking - sending engine version request to 10.00.FE
  PowerLinc                       Linking - PowerLinc links updated
  PowerLinc                       Linking - received engine version 00 from 10.00.FE
  PowerLinc                       Linking - sending id request for device information to 10.00.FE
  PowerLinc                       Linking - received id request response from 10.00.FE
  PowerLinc                       Linking - initializing remote device "Family Room Main Lights" (address 10.00.FE, firmware version 2D)
  PowerLinc                       Linking - .  reading: configuration settings
  PowerLinc                       Linking - . . . read: configuration settings 00, keypad in 6 button mode
  PowerLinc                       Linking - . . . read: default on brightness 80%, ramp rate duration 0.1 seconds
  PowerLinc                       Linking - initialize complete
  PowerLinc                       Linking - device "Family Room Main Lights" properties updated
  PowerLinc                       Linking - syncing remote device "Family Room Main Lights" (address 10.00.FE, firmware version 2D)
  PowerLinc                       Linking - syncing all links
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 01, data FE 1F 01

Sep 15, 2012 1:50:08 PM
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 02, data FE 1F 02
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.03, flags E2, group 03, data FE 1F 03
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 04, data FE 04 04
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 05, data FE 1F E2
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 03, data FE 1F 03
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 07, data FE 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 01, data FF 1F 01
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 08, data FE 1F 08
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 04, data FF 1F 08
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 17.74.E6, flags E2, group 08, data FE 1F 08
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 03, data FF 1F 05
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.70.25, flags E2, group 05, data FE 1F 05
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 05, data FF 1F 03
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 02, data FF 1F 01
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 11.71.80, flags A2, group 01, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 11.71.83, flags A2, group 01, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.25.C3, flags E2, group 05, data FE 1F 05
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.71.80, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 11.65.C3, flags A2, group 01, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.14.83, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.71.83, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 11.65.C3, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 13.AF.AA, flags A2, group 06, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 10.05.34, flags A2, group 07, data FF 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 10.04.77, flags A2, group 07, data FF 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 10.04.77, flags E2, group 07, data FE 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 10.05.34, flags E2, group 07, data FE 1F 07
  PowerLinc                       Linking - . . . read: INSTEON dev link to controller 10.05.34, flags A2, group 06, data FF 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 10.05.34, flags E2, group 06, data FE 1F 06
  PowerLinc                       Linking - . . . read: INSTEON dev link to responder 13.AF.AA, flags E2, group 00, data CC 1F 00
  PowerLinc                       Linking - . . . read: INSTEON dev link (empty record at 0EF8)
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 1
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 2
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 3
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 4
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 5
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 6
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 7
  PowerLinc                       Linking - . .  found: PowerLinc responder for group 8
  PowerLinc                       Linking - comparing local and remote links
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 01
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 04
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 17.74.E6, flags E2, group 08
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 03
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.70.25, flags E2, group 05
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 05
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 02
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.71.80, flags A2, group 01
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.71.83, flags A2, group 01
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.71.80, flags E2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.65.C3, flags A2, group 01
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.71.83, flags E2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 11.65.C3, flags E2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 13.AF.AA, flags A2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.05.34, flags A2, group 07
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.04.77, flags A2, group 07
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.04.77, flags E2, group 07
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.05.34, flags E2, group 07
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.05.34, flags A2, group 06
  PowerLinc                       Linking - . .  match: remote link is identical to persistent link 10.05.34, flags E2, group 06
  PowerLinc                       Linking - compare complete
  PowerLinc                       Linking - sync complete
  PowerLinc                       Linking - device "Family Room Main Lights" links updated

Sep 15, 2012 1:52:25 PM
  PowerLinc                       Linking - exited linking mode


[matt (support)]

Looks like it still didn't take. The tricky part is the LED pipe has to go from the out position all the way to a depressed position in one fluid motion, then you have to hold it there for 10 seconds.

that said, the unknown device links in the manage dialog box would be unaffected by a hardware factory reset no?

No, a factory reset will clear out all the links including ones to devices Indigo doesn't have in its database.

so looks like reset finally took, however many links are no longer there, specifically, when I press a button and a group action takes place....can you remind me how to do that again?

[matt (support)]

You can create those in the Link Editor dialog (screen shot you posted above). Indigo re-writes the links (on Define and Sync) if they are marked persistent in the link editor. If they weren't, then you'll need to re-add them.

You can create those in the Link Editor dialog (screen shot you posted above). Indigo re-writes the links (on Define and Sync) if they are marked persistent in the link editor. If they weren't, then you'll need to re-add them.

I get that, but i don't see how to add an action group, only another device.