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Lost connection with Interface
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smilch
Joined: Feb 29, 2008 Posts: 36
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 Lost connection with Interface
In the last 24 hours I have been getting lost connection Errors, as seen below?
Does anyone have any insight as to how to fix this issue?
I have Indigo version 4.1.1
and Interface 2414U
Nov 6, 2009 2:47:56 PM Error usb data read: stalled pipe (0xE000404B) Error usb data read: clearing pipes Error usb data read: pipe clear failed (0xE000404B) Power Failure possible power failure Connected to SmartHome PowerLinc USB E PowerLinc address 11.08.4A, firmware version 2.13 PowerLinc standalone operation disabled Indigo directly controlling automation logic Error lost connection with interface
Nov 6, 2009 2:59:13 PM Error usb data read: stalled pipe (0xE000404B) Error usb data read: clearing pipes Error usb data read: pipe clear failed (0xE000404B) Power Failure possible power failure Connected to SmartHome PowerLinc USB E PowerLinc address 11.08.4A, firmware version 2.13 PowerLinc standalone operation disabled Indigo directly controlling automation logic Error lost connection with interface [b][/b]
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| Fri Nov 06, 2009 2:05 pm |
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matt (support)
Site Admin
Joined: Jan 27, 2003 Posts: 11682 Location: Texas
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 Re: Lost connection with Interface
These are USB level communication problems between your Mac and the PowerLinc. It could be: bad USB cable, bad USB cable connection, bad PowerLinc, or some other USB device causing a conflict (Were you operating any other USB device when it failed? Syncing an iPhone?).
Try swapping out the USB cable. If that doesn't help, then try other USB ports. Do you have it plugged into a USB port on your Mac (versus in a hub)?
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| Sat Nov 07, 2009 9:05 am |
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