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[ 8 posts ] |
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Matt
Joined: Aug 13, 2006 Posts: 390 Location: Northern Idaho
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 IndigoServer Errors
The past few days I have been recieving these errors:
2010-01-20 18:34:20 Error failed to save preferences Error failed to save preferences Error DoSaveNow() caught exception: FileIOError -- failed to create temp file (err -5000) Error DoSaveNow() caught exception: FileIOError -- failed to create temp file (err -5000)
2010-01-20 18:35:10 Error ~CMailScanMgr() caught exception: FileIOError -- failed to create temp file (err -5000) Error ~CMailScanMgr() caught exception: FileIOError -- failed to create temp file (err -5000)
I checked permissions on a few files and folders and nothing seemed wrong. I am currently repairing permissions on the whole hard drive.
Anyone got any other ideas?
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| Wed Jan 20, 2010 9:17 pm |
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matt (support)
Site Admin
Joined: Jan 27, 2003 Posts: 11683 Location: Texas
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 Re: IndigoServer Errors
Did the repair permissions help? Copy/paste the following into Terminal, then copy/paste the results to the forum for me: - Code: Select all
cd /Library/Application\ Support/Perceptive\ Automation/Indigo\ 4/Preferences/ ls -al id
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| Thu Jan 21, 2010 8:41 am |
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Matt
Joined: Aug 13, 2006 Posts: 390 Location: Northern Idaho
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 Re: IndigoServer Errors
Here are the results:
total 64 drwxr-xr-x@ 10 502 502 340 Jan 17 08:55 . drwxrwxr-x 10 root admin 340 Jan 21 05:32 .. -rw-r--r--@ 1 502 502 6148 Jan 6 17:05 .DS_Store -rwxr-xr-x@ 1 502 502 0 May 14 2007 56DDE2BB -rwxr-xr-x@ 1 502 502 0 May 31 2007 80AB451F -rw-rw-r--@ 1 502 502 961 Jan 17 07:37 Indigo Emails Scanned.indiPref -rw-r--r--@ 1 502 502 1467 Jan 7 2009 Indigo Registration.indiPref -rw-rw-r--@ 1 502 502 6132 Jan 17 08:55 Indigo Server Prefs.indiPref -rw-rw-r--@ 1 502 502 1065 Jan 8 06:10 Indigo Server Settings.indiPref drwx------ 5 502 502 170 Jan 6 11:38 PrismReflector Dining-Room:Preferences matthewxxx$ id uid=501(matthewxxx) gid=501(matthewxxx) groups=501(matthewxxx),204(_developer),100(_lpoperator),98(_lpadmin),81(_appserveradm),80(admin),79(_appserverusr),61(localaccounts),12(everyone),32(boinc_project),31(boinc_master),401(com.apple.access_screensharing)
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| Thu Jan 21, 2010 6:14 pm |
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matt (support)
Site Admin
Joined: Jan 27, 2003 Posts: 11683 Location: Texas
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 Re: IndigoServer Errors
The owner all all the files (and folder) is incorrect. It is set to 502, but you are user 501. You should check the other sibling folders as well; they are probably incorrect too.
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| Thu Jan 21, 2010 6:47 pm |
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Matt
Joined: Aug 13, 2006 Posts: 390 Location: Northern Idaho
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 Re: IndigoServer Errors
I installed Mac OS X 10.6 on this computer and used Migration Assistant on the older computer running in the Dining Room. I am running Indigo on the Admin user account and deleted the old account.
I suppose the quick fix is to backup the Indigo 4 Folder re-install Indigo?
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| Thu Jan 21, 2010 6:56 pm |
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matt (support)
Site Admin
Joined: Jan 27, 2003 Posts: 11683 Location: Texas
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 Re: IndigoServer Errors
Quick fix is to do this in the Terminal: - Code: Select all
cd /Library/Application\ Support sudo chown -R 501:501 Perceptive\ Automation
Enter your OS X user account password when prompted.
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| Thu Jan 21, 2010 7:49 pm |
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jay (support)
Site Admin
Joined: Mar 19, 2008 Posts: 6642 Location: Austin, Texas
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 Re: IndigoServer Errors
Matt wrote:I installed Mac OS X 10.6 on this computer and used Migration Assistant on the older computer running in the Dining Room. I am running Indigo on the Admin user account and deleted the old account.
I suppose the quick fix is to backup the Indigo 4 Folder re-install Indigo?
I really wish Apple would fix that stupid assistant - it almost always screws up some permissions... 
_________________ Jay (Indigo Support)
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| Thu Jan 21, 2010 8:26 pm |
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Matt
Joined: Aug 13, 2006 Posts: 390 Location: Northern Idaho
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 Re: IndigoServer Errors
Almost a whole hour error free. Thanks Matt!
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| Thu Jan 21, 2010 8:57 pm |
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