lanbrown wrote:In the API you can perform a soft reboot of the device. Maybe this should be added in so that we can control when the reset happens?
Yep, great idea. I'll get this added to the next update.
Pete
lanbrown wrote:In the API you can perform a soft reboot of the device. Maybe this should be added in so that we can control when the reset happens?
lanbrown wrote:...How about just allowing it in the plugin, but you would just create a schedule in Indigo to carry it out?....
lanbrown wrote:...if anyone else doesn't like their DoorBird doing a reset every 24 hours, I would contact DoorBird and voice your displeasure. This is something they could fix. Does the reset clear out all connections to it? Sure, but I don't see why it has to be a reset, why not say an interface bounce or some other means?
In an email to DoorBird support, I wrote:I have noticed my DoorBird is rebooting approximately every 24 hours. If this were to happen in the early morning, it might not be an issue. However, it is now happening in the middle of the day. Since it takes up to 2 minutes to reboot, this means my DoorBird is unavailable during the time it is most needed. Can this behavior be turned off or at least allow me to set the time for the reboot?
lanbrown & berkinet wrote:lanbrown wrote:...How about just allowing it in the plugin, but you would just create a schedule in Indigo to carry it out?....
+1 (as an action)
DoorBird support responded to my email and wrote:The 24-hour reboot is normal. You can change it as you like. You have to disconnect the DoorBird from the power supply at the desired time and then restart normally.
The 24H reboot starts now when you have disconnected Doorbird from the power supply.
and in response I wrote:...in order to do what you suggest, I must wait until a time when I would normally be sleeping. Further, the time creeps about 4minutes per days, each month the restart time advances 2 hours (4*30=120). If a reset must happen, please allow the user the option to schedule the reset time in the Administration UI.
lanbrown wrote:I guess I'm just hopeful as it appears the restart via the API seems to do the restart silently like builtin that happens every 24 hours:...
2018-09-02 14:38:15.079 DoorBird DoorBird Status: Offline
2018-09-02 14:39:17.484 DoorBird DoorBird Status: Online
... ...
2018-09-02 14:44:06.548 DoorBird Doorbell has rung
2018-09-03 14:44:35.612 DoorBird DoorBird Status: Offline
2018-09-03 14:46:06.165 DoorBird DoorBird Status: Online
... ...
2018-09-03 14:50:55.182 DoorBird Doorbell has rung
2018-09-04 14:48:39.382 DoorBird DoorBird Status: Offline
2018-09-04 14:49:41.755 DoorBird DoorBird Status: Online
... ...
2018-09-04 14:54:31.178 DoorBird Doorbell has rung
lanbrown wrote:Have you heard back from DoorBird yet?
lanbrown wrote:...They should probably just get a distributor to handle North America and let them provide the support, etc.
DoorBird support responded and wrote:I guess I'll RMA my button.Our specialists are always with us and we ask you to trust us so that together we can find a solution for your concerns. We are aware that this can be a software error but to exclude a hardware error we ask you to fill out the RMA process.
lanbrown wrote:See, you're even closer to Germany. The biggest issue is the timezone difference; you are at least much closer time wise as well.
lanbrown wrote:... Some of the emails I've received were sent after I went to bed and arrived before I woke up and I'm ahead of California time.
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