- Posted on
Fri Mar 16, 2018 2:39 pm
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gisplatin
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- Posts: 35
- Joined: Jul 15, 2011
I also was able to fix my problem with grayed out and irregular naming or Rachio zones listed in the Indigo Client. I wanted to share my experience, in case anyone else has this problem:
1) The indigo client will not accept any comma in the zone name. Adding a comma will bring the next word in the zone name down to the next (unused, not active) zone. That's what was causing a single zone name (which included two commas) to span three separate zones in the indigo client. After I removed the commas, the name is displayed correctly, with the three dots at the very end of the name if it's too long for the interface.
2) After fidgeting with countless Advanced Settings in the zones in the Rachio app, I realized the Zone Type in Rachio was causing a problem. Anything I set to "Tree" in Rachio turns gray in the indigo client and is unstable there (but available in schedules). Any other Zone type is fine - regardless of total duration of the zone. Since I'm using Indigo exclusively to track irrigation gallons used, schedule irrigation times, etc, the Rachio Zone Type isn't important for me. So reclassifying my three tree zones as perennials was just fine.
So in the end, everything on both sides is now working PERFECTLY!