Indigo Domotics

I'm in the throes of some support issues with Ubiquiti regarding my Dream Machine, and my hunch is they're not going to help me figure out why my UDM craps out on me at random times.

If they're not going to give me an RMA as promised by support, I'll be looking to move away from Unifi products entirely. Partly because I've found other ways to manage presence in the house besides the otherwise excellent Unifi plugin, (Thanks FindFriendsMini!) and also because FSCK Unifi if they won't work with me. I paid a premium for their gear and it has generally been a PITA.

I am currently running a $89 "mini travel router" that has a skinned version of OpenWRT and initially, I'm very impressed with its capabilities. Especially compared to this $249 unreliable UDM.

My question here: Is there another brand of prosumer networking gear that has Indigo compatibility? I searched the plugin store for "router" and some other sensible terms, but even the Unifi plugin that I know exists didn't turn up in those searches.

I've seen various posts here and, ironically, in Ubiquiti forums, through the years that speak well of Meraki gear, but I don't recall if it has any integration, and again, nothing turns up when I search the plugin store for "meraki." Same goes for searches for "WRT".

What if anything should I be looking at as a replacement?

Updating to say that after Ubiquiti support led me down the garden path about an RMA without bothering to check my warranty status beforehand, they now refuse to RMA my equipment.

I now regret entirely buying their gear and intend to move to an OpenWRT solution ASAP, unless someone here points me to some other solution that has some Indigo integration. Nor will I ever recommend their gear to anyone else.

While I never integrated their products into Indigo. in the end, I found managing them to be a hassle. I had 2 WiFi access points, and while all my WiFi devices could see and connect to them, there were a few that just didn't work properly. Bottom line, I'm now 100% Netgear, still don't have (and don't think I need) Indigo integration, and managing now is much easier, at least for me.

jltnol wrote:

I had 2 WiFi access points, and while all my WiFi devices could see and connect to them, there were a few that just didn't work properly.

I’m guessing you mean OpenWRT devices?