[SOLVED] Touch timing out

Posted on
Tue Apr 08, 2014 8:16 pm
captcurrent offline
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Joined: Nov 28, 2005

[SOLVED] Touch timing out

I am running indigo 6.01 with remote access on 1176. I have the port forwarded

When I try to connect externally using touch on an iPad ios7.1. I get a timeout

I can access via prism no problem

Any hints on trouble shooting?

Posted on
Tue Apr 08, 2014 8:17 pm
matt (support) offline
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Re: Touch timing out

Indigo Touch communicates with Indigo via the Indigo Web server which defaults to port 8176, not 1176. Let me know if that doesn't help.

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Posted on
Tue Apr 08, 2014 8:29 pm
captcurrent offline
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Re: Touch timing out

OK so I forwarded 8176 to the server and I am getting connection to indigo server failed

Posted on
Tue Apr 08, 2014 9:02 pm
matt (support) offline
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Re: Touch timing out

What does the server address you are entering look like (verbatim but with obscured IP numbers) ?

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Posted on
Tue Apr 08, 2014 9:37 pm
captcurrent offline
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Re: Touch timing out

i am using the server name k*****k.com

Posted on
Tue Apr 08, 2014 9:42 pm
matt (support) offline
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Re: Touch timing out

That is an Apache server though. Indigo Touch has to connect to the Indigo Web Server. I tried the address you entered with :8176 as well, and that didn't work. Are you sure you forwarded port 8176? The other possibility is that the Indigo Web Server is on a different port. Check the Start Local Server dialog (via the Indigo 6->Start Local Server menu item) to see what the Web (HTTP) port number is.

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Posted on
Wed Apr 09, 2014 10:18 am
captcurrent offline
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Re: Touch timing out

ahh Ok that did it

I was confused by the two options

I assume the clinet access is if I can from a desktop then?

Posted on
Wed Apr 09, 2014 6:23 pm
matt (support) offline
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Re: Touch timing out

Port 1176 is for the Mac GUI client.
Port 8176 is for Web/Browser clients and Indigo Touch.

Note prism only supports the latter (port 8176 traffic).

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Posted on
Thu Apr 10, 2014 4:16 am
captcurrent offline
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Re: Touch timing out

Thanks Matt

I got confused with the different uses of "server" I come from a true client/server and am slowly and poorly adapting to all the additional web servers the applications are placing on my systems

i THINK i have it now

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