|
|
|
Page 1 of 1
|
[ 5 posts ] |
|
not able to connect with prism
| Author |
Message |
|
thomasmatthew
Joined: Jan 11, 2007
Posts: 17
|
 not able to connect with prism I'm receiving a message "reflector connection currently down" when I try to connect. Is this something related to my system or is there maintenance or problems with the goprism website?
|
| Fri Feb 02, 2007 11:10 am |
|
|
|
matt (support)
Site Admin
Joined: Jan 27, 2003
Posts: 11814
Location: Texas
|
Re: not able to connect with prism Is your Event Log showing anything (like errors) related to the Prism connection? If so, what does it show?
Try stopping and restarting (Indigo 2->Stop Server) your Indigo Server to see if that helps it reestablish a connection. Indigo should always make sure the connection is up. If it breaks for some reason, Indigo Server should rebuild it after 2 minutes (or at most 15 minutes). It'll show in the Event Log if it is trying to do this.
Regards,
Matt
|
| Fri Feb 02, 2007 11:16 am |
|
|
|
thomasmatthew
Joined: Jan 11, 2007
Posts: 17
|
I"m currently at the office and was logging on remotely so I'm not able to check the log at the moment.
|
| Fri Feb 02, 2007 11:21 am |
|
|
|
matt (support)
Site Admin
Joined: Jan 27, 2003
Posts: 11814
Location: Texas
|
Hi Thomas -- were you ever able to check the Event Log?
Matt
|
| Sat Feb 03, 2007 5:18 pm |
|
|
|
thomasmatthew
Joined: Jan 11, 2007
Posts: 17
|
Yes I was able to check it and there were no errors indicated. I restarted the server and the problem disappeared.
|
| Fri Feb 09, 2007 9:35 pm |
|
|
|
|
Page 1 of 1
|
[ 5 posts ] |
|
Who is online |
Users browsing this forum: No registered users and 1 guest |
|
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum
|
|
