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Frequently Asked Questions
What is my registration code? I lost my original registration email and now I need the code again.
Enter your email address and we will automatically look up your registration information. Alternatively, if you purchased Indigo from MacHomeStore.com then you can login to your user account on their site to review your order history.
When I try to turn on/off a particular INSTEON or X10 module (lamp, appliance, switch module, etc.) it does not work. But I can control modules plugged into other outlets. What is going on?
For some reason the signal cannot reliably get to that INSTEON or X10 module. Here are some common causes and solutions.
Do I have to leave my Mac on all the time to use Indigo?
Indigo supports uploading basic scheduled actions and control logic to the PowerLinc 2414U and PowerLinc 1132CU. Once your Indigo actions are uploaded to the controller, you can turn your Mac off and still have basic home automation control of most devices.
Can Indigo upload schedules and macros to the CM11 or ActiveHome Pro (CM15) interfaces so I can turn off my Mac?
Indigo currently only supports uploading to the PowerLinc 2414U and PowerLinc 1132CU interfaces.
Can I run Indigo Server under a non-administrator OS X user account?
The default installation of the Indigo Server requires that the admin OS X user account under which it was installed be logged in and running. However, as detailed on the online forum, it is possible to run the Indigo Server under other user accounts with some file/folder permission changes.
Is it possible to run the Indigo Server as a daemon before any users are logged in?
As detailed on the online forum, it is possible to run the Indigo Server before any OS X user account is logged in. There are limitations, however, to launching Indigo Server in this fashion. For example, AppleScript support will be disabled.
Another option is to setup a separate user account that runs Indigo. Then, with fast user switching,
you can switch between individual user accounts while keeping the Indigo-specific account (and
Indigo Server) running in the background.
Does Indigo have a web interface for controlling my house remotely from another computer or an iPhone?
Yes, Indigo 3.x includes a built-in web server and easy-to-create graphical Control Pages. Indigo 1.8 users can use OS X Personal Web Sharing (Apache) and some PHP scripts for a web interface for a simple browser interface.
Does Indigo support Z-Wave, ZigBee, or UPB home automation hardware?
Indigo currently supports dozens of INSTEON modules and dozens of X10 modules. We continue to evaluate supporting additional home automation standards, but at this time have no public information available about Z-Wave, ZigBee, or UPB support.
Will there be a Mac OS 9 version of Indigo? I have an old Mac I want to use as a server but Mac OS X will not run on it.
Indigo is currently only available for Mac OS X. An OS 9 version may be developed in the future if enough demand is expressed for such a version. Alternatively, you might want to investigate the popular utility XPostFacto by Ryan Rempel. It allows OS X installation on several older unsupported legacy Macs.
Will there be a Windows or Linux version of Indigo?
Our development efforts are currently focused on the Mac platform. However, we do hope to be able to offer our technologies on other platforms in the future.
Have another question?
Join the Indigo user community on our searchable online support forum. You'll find hundreds of tips, suggestions, and great examples.